Privacy Statement

Secure Storage

I make every effort to keep all information confidential. Your personal information is stored securely and confidentially. Any data collected via information gathering forms, or which come via referral from my website, or from emails you send to me, will be stored on a secure password-protected computer. I will keep this information for seven years after the date of our last session.

Sharing information

I will endeavour to keep your information confidential, but will ask for an emergency contact and your GP's details at the point of referral. I will notify the emergency contact and/or your GP, with your permission if possible, if we collaboratively agree that it will be in your best interests, or with regards to the point below. It will always be my intention to discuss this with you first.

Legal exceptions  

The information disclosed during the course of counselling is confidential. However there are legal exceptions. For example, if you reveal a threat of harm, or there is a threat of harm to self or to others, if you reveal knowledge of terrorist activity or if a court order is received and a legal obligation arises.   

Right to Access  

You have the right to ask for a copy of your personal information, free of charge, in an electronic or paper format. You also have the right to ask me to amend or change any incorrect information about you.

Right to be Forgotten

You have the right to ask me to erase any information that I hold about you. This includes your personal information that is no longer relevant to original purposes, or if you wish to withdraw consent. In all cases and when considering such requests, these rights are obligatory unless it’s information that I have a legal obligation to retain.

Data Portability

As the client, you have the right to receive your personal information which you previously provided, and also have the right to transfer that information to another party. For the purposes of the General Data Protection Regulations (GDPR) 2018, the data “controller” is Rowan Long/Rowan Long Counselling.

This Privacy Policy lets you know how your personal information is being collected, stored, and shared and this is line with EU/UK General Data Protection Regulations.